Privacy policy

Privacy Policy for abcyum.ca

This Privacy Policy describes how abcyum.ca (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact Information

After reviewing this policy, if you have additional questions, want more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at abc.yum@outlook.com.

1. Collecting Personal Information

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information about an identifiable individual (including the information below) as “Personal Information.” Below are the types of Personal Information we collect and why:

Device Information

  • Purpose of Collection: To load the Site accurately for you, and to perform analytics on Site usage to optimize our Site.
  • Source of Collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
  • Disclosure for a Business Purpose: Shared with our processor Shopify.
  • Personal Information Collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.

Order Information

  • Purpose of Collection: To provide products or services to you, fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations. We may also use this information to communicate with you, screen orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
  • Source of Collection: Collected directly from you.
  • Disclosure for a Business Purpose: Shared with our processor Shopify.
  • Personal Information Collected: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

Customer Support Information

  • Purpose of Collection: To provide customer support.
  • Source of Collection: Collected from you when you contact us.
  • Disclosure for a Business Purpose: Shared with our customer support service providers.
  • Personal Information Collected: Name, billing address, shippinh address email address, phone number, order number, product information, details of the issue or inquiry, correspondence history, feedback, and preferences regarding communication.

2. Minors

The Site is not intended for individuals under the age of 16. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.

3. Sharing Personal Information

We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
  • We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.

4. Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

  • We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
  • We use Shopify Audiences to help us show ads on other websites with our advertising partners to buyers who made purchases with other Shopify merchants and who may also be interested in what we have to offer.

For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by visiting the following links:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: https://optout.aboutads.info/.

5. Using Personal Information

We use your personal information to provide our services to you, which includes:

  • Offering products for sale.
  • Processing payments.
  • Shipping and fulfillment of your order.
  • Keeping you up to date on new products, services, and offers.

6. Lawful Basis for Processing (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

  • Your consent.
  • The performance of the contract between you and the Site.
  • Compliance with our legal obligations.
  • To protect your vital interests.
  • For our legitimate interests, which do not override your fundamental rights and freedoms.

7. Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information. For more information on your right to erasure, please see the ‘Your Rights’ section below.

8. Automatic Decision-Making

We [DO/DO NOT] engage in fully automated decision-making that has a legal or otherwise significant effect using customer data. However, our processor Shopify uses limited automated decision-making to prevent fraud that does not have a legal or otherwise significant effect on you. This includes:

  • Temporary blacklisting of IP addresses associated with repeated failed transactions.
  • Temporary blacklisting of credit cards associated with blacklisted IP addresses.

9. Your Rights (For EEA and California Residents)

GDPR Rights (For EEA Residents)

If you are a resident of the EEA, you have the right to:

  • Access the Personal Information we hold about you.
  • Port it to a new service.
  • Request that your Personal Information be corrected, updated, or erased.

You can exercise these rights by contacting us through the contact information above. Please note that your data will initially be processed in Ireland and may then be transferred outside of Europe for storage and further processing, including to Canada and the United States.

For more information on data transfers, see Shopify’s GDPR Whitepaper: https://help.shopify.com/en/manual/your-account/privacy/GDPR.

CCPA Rights (For California Residents)

If you are a resident of California, you have the right to:

  • Access the Personal Information we hold about you (also known as the ‘Right to Know’).
  • Port it to a new service.
  • Request that your Personal Information be corrected, updated, or erased.

If you would like to designate an authorized agent to submit these requests on your behalf, please contact us at the address above.

10. Cookies

A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use several types of cookies to optimize your experience and provide our services.

You can manage cookie preferences in your browser’s settings, or by visiting sites such as: www.allaboutcookies.org.

11. Security of Personal Information

We take reasonable precautions to protect the personal information you provide to us. This includes physical, electronic, and procedural safeguards to help protect against unauthorized access, disclosure, or misuse of your personal information.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes to this policy by posting the updated version on the Site and/or sending you a notification.

13. Complaints

If you would like to make a complaint, please contact us by e-mail or by mail using the details provided under "Contact Information" above.

If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with the relevant data protection authority. For residents of Canada, you may contact the Office of the Privacy Commissioner of Canada at https://www.priv.gc.ca/en/. For residents of the EU, you can contact your local data protection authority or the **European Data Protection Board (ED)